Slots / Mobile
At 6bad, we keep your personal information in one place and handle it with a clear purpose — so you always know what we hold, why we hold it, and how to reach us if something needs to change. Access to this platform and any data rights described here depend on your local law and eligible regions.
When you open an account with 6bad and use any part of the platform — whether that is browsing the lobby, placing a wager, or moving funds through Nagad, Rocket or Bank Transfer — we collect certain information to run the service. That includes the details you enter when registering, the device and browser data your session generates, and transaction records linked to your wallet. We collect only what we need for account operation, fraud checks and service improvement. We do not sell your personal data to third parties for their own marketing. Where we share data — for instance with a payment processor handling a Nagad or Rocket transfer — that sharing is limited to what is necessary for that transaction to complete. We retain records for as long as your account is active and for a reasonable period afterward, in line with our obligations. Jurisdiction and eligibility affect which rights apply to you; the specifics depend on your local law and the region you access the platform from. If you have questions about what we hold or how it is used, the support routes at the bottom of this page are the right place to start.
This policy covers the data we handle directly through the 6bad platform. It does not extend to third-party services you access through links we may carry, or to payment processors whose own terms govern how they manage transaction data on their end. Understanding the boundaries helps you know exactly who to contact when a question arises.
Data collected when you log in, update your profile or change your password falls fully within this policy. We control that data and you can request a review or correction through the support route listed on this page.
Deposits and withdrawals processed through Nagad, Rocket or Bank Transfer involve a third-party processor. We hold a record on our end; the processor holds its own. Their handling is governed by their terms, not ours.
Browsing behaviour, page views and session data generated while you explore the lobby or the sportsbook are captured under this policy. We use this to improve navigation and loading performance for mobile connections.
Game studios such as Microgaming, CQ9, PlayStar and JDB supply game content but operate their own data environments. Any data passing to them is limited to what is necessary for the game session to function.
Your rights here are practical, not abstract. You can ask to see the personal information we hold on your account, and we will tell you what categories of data that covers and why we have it. If something is wrong — a name, an email address, a phone number linked to your Nagad wallet — you can ask us to correct it and we will update the record. You can also ask us to delete information that is no longer needed for account operation, though we may need to retain certain records to meet our obligations. If you want to understand how a specific piece of data is being used, or if you think we have handled something incorrectly, raising a support ticket is the clearest route. All of these actions depend on the rights available to you under your local law and eligible region, but our intent is to respond to any reasonable request and explain clearly what we can and cannot do.
Submit a request through the support channel and we will confirm what personal data categories we hold linked to your account, including registration details and transaction references.
If your registered name, contact number or wallet identifier linked to Nagad or Rocket contains an error, open a support ticket with the corrected details and we will update the record.
Not sure why we hold a particular piece of data? Ask us directly. We will explain the purpose and, where we can, provide the legal basis under which we retain it.
You may request removal of data that is no longer necessary for running your account. We will process the request and let you know if any records must be kept to meet our existing obligations.
If you need to act on anything in this policy — a data request, a correction or a question about how we use your information — use the routes below. We ask that you include your registered account identifier so we can locate your record promptly. Response times and availability depend on current queue levels; we do not publish fixed SLAs, so please allow reasonable time for a reply.
Open the chat widget from any page inside your account. Use this for quick policy questions or to start a data request.
For formal data requests — including review, correction or deletion — email support is the right route. Include your account username and a clear description of the request.
The Help Centre lists published policy documents and frequently asked questions. Check there first; if the answer is not there, escalate to live chat or email.
We apply practical controls to the data we hold and give you visible routes to question or change it. Below are the four areas we focus on so your account stays secure and this policy stays meaningful.
We use cookies to keep your session active across pages and to remember your language and display preferences. You can manage cookie settings through your browser; disabling certain cookies may affect how the lobby loads on your device.
Your password is stored in a hashed format — we do not hold it in plain text. If you suspect your account has been accessed without your permission, change your password immediately and contact support through live chat.
We keep active account data for as long as your account remains open. After closure, we retain records for a period consistent with our obligations. Transaction references linked to Nagad, Rocket or Bank Transfer are part of that retained set.
When this policy changes in a material way, we post a notice on the platform and update the date on this page. Continuing to use your account after a posted change means you have seen the updated terms. Check this page if you want to confirm the current version.
These are the questions we receive most often about how 6bad handles personal data. If your question is not here, the support routes in the Contact section above are the right next step.
We collect the name, email address, phone number and payment identifiers you enter at registration — including wallet references if you use Nagad or Rocket. We also capture device and session data generated when you access the platform.
We share data only where necessary: with payment processors for Nagad, Rocket or Bank Transfer transactions, and with game content providers for session functionality. We do not sell your data to third parties for their own marketing purposes.
Submit a data review request through live chat or email support. Include your registered account name so we can locate your record. We will confirm the categories of data we hold and the reason we have each of them.
Yes. Send a deletion request through the support channels listed on this page. We will remove data that is no longer necessary for account operation, though some records — such as transaction references — may need to be retained to meet our obligations.
Session cookies keep you logged in as you move between the lobby, wallet and account pages on your phone. If you clear cookies from your browser, you will need to log in again. Cookie preferences can be managed from your browser settings.
Yes. The specific rights available to you depend on your local law and the region you access the platform from. We aim to respond reasonably to all requests, but what we can legally action varies by jurisdiction and eligible region.